What Shipping Methods Are Available?

We ship with multiple courier partners like Delhivery, Ecom Express, Fedex, etc.

Do You Ship Internationally?

Unfortunately, not at this time.

How Long Will It Take To Get My Package?

We usually dispatch orders within 3 days of order confirmation, most orders are dispatched the next day. It may take around 3-5 days for your package to be delivered, depending on your address. In some cases, it can take more time to deliver your package due to unforeseen circumstances.


What Payment Methods Are Accepted?

We accept a number of Payment Options on our website. One can pay with a Credit Card, Debit Card, Netbanking, UPI or Cash on Delivery. We also accept Paypal and Wallets like Paytm.

Is Buying On-Line Safe?

We have partnered with Razorpay as our Payment Gateway provider, which is a leading Payment gateway company. Your data is encrypted with Industry standard encryption techniques. In other words, its very safe to purchase and transact on our website.

Orders & Returns

How Can I Cancel Or Change My Order?

You can cancel or change your order within 12 hours of placing the order. Please reach us at contact@shopzlade.com and we will cancel or change it for you.

Do I need an account to place an order?

No, you can also place your order as a guest user.

How Do I Track My Order?

You will get an email with the tracking details once your order is dispatched, you can track your order using those tracking details.

How Can I Return a Product?

We do not accept returns for used products, we accept returns only in case of Damaged products or Incorrect Items in package. Returns are accepted only within 7 days of delivery and the customer will have to self ship the product to us. Upon inspection of the package, refunds will be generated if any, in the same form of payment.
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